Giant Tiger Achieves 75% Labor Reduction with 256% Increase in Shipments per Hour with techSHIP

Established in 1961, Giant Tiger is one of the largest privately help retail chains in Canada. With over 260 store locations across the country, Giant Tiger is known for their community support and service. 

In 2021, Giant Tiger implemented techSHIP into their shipping stations and achieved massive success:

• 75% reduction in labor while maintaining similar order volume
• 256% increase in shipments per hour, jumping from 39 to up to 145 per hour
• 43% savings in shipping costs through rate shopping, zone skipping, and carrier optimization
• A faster, one-scan workflow that loads dimensions, weight, and prints labels in seconds

These substantial wins haven’t come at the cost of people. Their growth curve has allowed them to hire less or repurpose labor.

"When your customers are your neighbors, you want to do things right."
Gordon Reid, founder of Giant Tiger.

📄 Download the full case study here