Wagner Logistics, a North Kansas City-based 3PL, improved operational efficiency by integrating techSHIP with its WMS. This upgrade helped the company eliminate manual work, speed up order processing, and offer more competitive shipping rates to its clients. What used to take days can now be set up in hours, and tasks like measuring, weighing, scanning, and printing labels happen within seconds.
Objectives
- To offer the most competitive rates to Wagner's customers through techSHIP's advanced rate-shopping features.
- Enhance Wagner's operational efficiencies by seamlessly integrating techSHIP with their existing WMS system.
- Accelerate the fulfillment process, facilitating a quicker transition from order placement to shipping.
Implementation
Wagner Logistics integrated techSHIP into its operations, marking a significant upgrade in its service delivery system. The primary implementations included:
WMS System Integration
Wagner Logistics integrated techSHIP with its WMS, for a fully automated solution, eliminating the manual data entry previously involved in printing labels and generating shipping documentation (CI, dangerous good, etc.) and fostering a user-friendly environment that was easy to navigate, implement, and train on.
Rapid Setup of Multiple Shipping Locations
Leveraging techSHIP's capabilities, Wagner Logistics set up multiple ship stations across its three facilities in North Kansas City, remarkably reducing the setup time from days to hours.
Fast Order Processing
With techSHIP, Wagner Logistics' team could perform essential tasks, including weighing and measuring boxes via a dimensioner and pulling order information from the WMS (via a quick scan) within 2-3 seconds, significantly reducing the order processing time.
Outcomes
Wagner Logistics witnessed a notable transformation in its operational metrics, including:
Tripled Fulfillment Volume
Despite maintaining the same number of ship stations as three years ago, Wagner Logistics now handles three times the fulfillment volume, a testament to techSHIP’s efficiencyenhancing features.
Record Order Fulfillment
Wagner Logistics achieved a company record of 30,000 shipments within a week, with techSHIP consistently generating labels in seconds.
Simplified Employee Training
Wagner Logistics reported a streamlined training process for new employees, who could be trained to operate techSHIP with zero errors in just 30 minutes.
Remote Order Manifesting
techSHIP introduced the flexibility of remote manifesting, allowing Wagner Logistics’ employees to manifest orders from anywhere, including their homes.
Highly Customizable Solutions
Wagner Logistics utilized techSHIP's customization options to set up client profiles based on their requirements and auto select them at the ship station, facilitating a more personalized service delivery.
📄 Read the full case study here
